ra999's Privacy Policy
Your personal information is completely safe with us. Learn how ra999 collects and uses your data, and keeps it secure through SSL encryption.
ra999 is a trusted and secure online gaming platform that ensures the highest quality of service for users in Bangladesh. We believe that protecting the privacy of your personal information is a core responsibility. This Privacy Policy ("Policy") describes what information we collect when you use ra999's website, applications, or any of our services, how that information is processed, and the purposes for which it is used.
By registering with ra999 or using the platform, you will be considered to have accepted the terms of this Policy. We recommend reading this Policy carefully, and if you have any questions, please contact our support team.
1. Data Collection Methods
Information You Provide Directly
When you create an account or log in to ra999, you provide certain information directly. This includes:
- Full name and date of birth
- Email address and mobile number
- Verification information related to your national ID or passport
- Financial transaction details (bKash, Nagad, Rocket, or bank transfer)
- Your preferred language and settings
Automatically Collected Information
Some information is collected automatically while you use the platform. This includes:
- IP address and device type
- Browser type and version
- Date and time of access to the platform
- Pages visited and activity logs
- Information collected via cookies and similar tracking technologies
Payment-Related Information
For financial transactions on ra999, we use bKash, Nagad, Rocket, and bank transfer methods. Necessary financial information is collected during transactions through these payment methods. Please note that full card numbers or secret PINs are not stored in our system — the payment gateway operates through a secure connection directly with the relevant service provider. All transaction records, including a minimum deposit of ৳200, are stored on our secure servers.
2. Purposes of Data Use
ra999 uses your information for the following legitimate purposes:
3. Data Sharing & Disclosure
ra999 never sells or rents your personal information to third parties for commercial purposes. However, information may be shared in a limited way in the following circumstances:
Service Provider Partners
Necessary information is shared with trusted third parties under strict confidentiality agreements for tasks such as payment processing (bKash, Nagad, Rocket, bank transfer), IT infrastructure, and customer support.
Legal Obligations
If disclosure of information is required by law, court order, or lawful direction from a government authority, ra999 will be obligated to comply. In such cases, only the minimum necessary information will be provided.
Security & Fraud Prevention
ra999 reserves the right to share necessary information with relevant authorities in the investigation of fraudulent activity, money laundering, or other illegal conduct.
Business Transfer
If all or part of ra999's business operations are merged, acquired, or transferred, your information may be handed over to the new entity. You will be notified in advance in such cases.
4. Cookie Policy
Cookies and similar technologies are used on the ra999 platform to improve your experience. The table below outlines the different types of cookies and their purposes:
You can control or disable most cookies by changing your browser settings. However, disabling essential cookies may affect some core platform functionality.
5. Data Security Measures
ra999 follows the most advanced technologies and processes to protect your data. Our security infrastructure operates across the following layers:
SSL Encryption
All data transmissions are protected by 256-bit SSL encryption, keeping your information completely secure during transfer.
Firewall Protection
An advanced firewall system continuously protects our servers from unauthorized access and cyber attacks.
Access Control
Only authorized staff can access data on a need-to-know basis. All access is logged and monitored.
Secure Backup
Regular secure backups ensure the integrity and availability of your data under any circumstances.
Despite our best efforts to protect your data, no method of transmitting or storing information over the internet is 100% secure. However, ra999 always follows industry-standard best practices to safeguard your information.
6. Data Retention Period
ra999 retains your personal information only for as long as it is necessary or legally required. As a general guideline:
Even after your account is closed, some information may be retained for a specified period for legal reasons.
7. Your Data Rights
As a ra999 user, you have the following rights over your own information:
Right of Access
You have the right to request a copy of the personal information ra999 holds about you.
Right to Rectification
You have the right to request that your information be corrected or updated if it is inaccurate or incomplete.
Right to Erasure
In certain circumstances, you have the right to request deletion of your information, subject to any legal obligations.
Right to Restrict Processing
In certain circumstances, you have the right to request that the processing of your information be restricted.
Right to Object
You have the right to object to the processing of your information for specific purposes.
Right to Data Portability
You have the right to receive your information that has been processed by automated means in a structured, machine-readable format.
To exercise any of the above rights, please contact our support team at [email protected]. We will respond to your request as soon as possible, generally within 30 days.
8. Age-Related Policy
ra999's services are intended only for those aged 21 or older. We do not knowingly collect personal information from anyone under the age of 21. If we become aware that information from a person under 21 is in our system, we will promptly delete that information and close the associated account.
If you believe that someone under the age of 21 has created an account on ra999, please notify us at [email protected].
9. Policy Changes & Updates
ra999 reserves the right to modify or update this Privacy Policy at any time. If significant changes are made to the Policy, we will notify you in the following ways:
Continuing to use the platform after changes are made will be considered acceptance of the new Policy. If you do not agree to the new Policy, the option to close your account remains available at all times.
10. Third-Party Services & Links
The ra999 platform may feature content from third-party game developers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, and others. These third-party services have their own privacy policies, and ra999 is not responsible for their data management practices.
For payment processing, we work with bKash, Nagad, Rocket, and banking institutions. The respective institution's own privacy policy may also apply when using these services.
11. Contact Us
Live Chat Support
For any questions about the Privacy Policy, you can use ra999's 24/7 live chat support. Our support team provides service in both Bengali and English.
Contact by Email
For formal privacy-related requests or complaints, write to our support email:
We will respond to your message as soon as possible.
Play Safely on ra999
Your information is protected, your game is safe — welcome to Bangladesh's trusted gaming platform.
ra999 Login